Sales & Service Training
Training is only as effective as the performance it improves and the results it produces… Therefore… Training is most effective when it is coached and supported with strong leadership. DVR Learning offers courses to increase skills, knowledge, and integration in the areas of sales, service and communication. Our courses are available in a variety of formats. Your DVR representative will help you decide the best delivery option for your group, whether live training, train the trainer, blended solutions or online.
| Description | Live | Train the Trainer | e-Learning | Coaching Guide |
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| It Takes All Kinds |  |
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| Service From the Inside Out | |
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| Consultative Selling | |
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| Handling Stalls and Objections | |
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| Gaining Commitments/Closing the Sale | |
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| Negotiating for Impact | |
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| Expanding Your Business | |
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| Speaking Your Customers’ Language | |
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| Team Selling | |
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| Sales and Service Skills for Banking Professionals | |
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| Social Media – How to Use LinkedIn to Develop New Business | |
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| Selling Up! Large Account and Strategic Selling | |
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| Change and Stress Management | |
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| Essential Presentation Skills | |
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| Advanced Persuasion and Sales Psychology | |
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Don’t see what you are looking for?
DVR Learning will custom-design a solution to meet the exact needs of your organization. Please see our Custom-Designed Curriculums for additional information. If you’re not sure exactly which skills your staff needs a Skills & Knowledge Assessment will help identify strengths and weaknesses.
DVR Learning also offers a wide variety of Leadership & Coaching Training solutions.