Custom-Designed Product Training - DVR Learning

Custom-Designed Product Training Suites

Lack of product knowledge means missed opportunities!

DVR offers a highly interactive e-learning program incorporating your products that can be accessed at any work station. This program engages the learner to study during down times or at pre-assigned times. Interactive exercises include opportunities to learn and practice.

DVR product training suites go above and beyond that of your typical online product training. Each suite includes various activities and exercises, simulations and real-life scenarios.

Why is this an ideal solution?

• Increase Referrals – Train all employees on your products and services so everyone is more comfortable making referrals and cross-selling.
• Increase Sales & Service – Product knowledge breeds comfort and confidence. Your employees will practice applying their product knowledge to specific customer situations so they are able to recognize opportunities to make recommendations.
• Train New Employees – New employees will get up to speed quicker with this convenient introduction to your products and services.
• Save Time and Money – Employees can access product information at their workstation. No more need to pull people off of the job for product training!
• One Time Investment – DVR will customize each suite to meet the specific needs of your organization. After which, it’s yours and there are no additional payments or fees.

Available Training Suites for Financial Institutions

• Orientation
• Personal Banking
• Business Banking
• Lending
• Convenience Services
• New Employee Orientation