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Are You Prepared to Undo Doubt?
posted on 2011-07-17 16:28:22
Skepticism and doubt require proof. Make sure you are providing the right proof for the specific type of concern.
Define it or Deny It - What's the Problem With the Word "Sales"?
posted on 2011-07-04 21:46:54
If you embrace consultative selling, or a similar approach, then defining what that means should encourage your people to embrace the word "sales" as well. Salespeople who use a consultative approach are collaborative and agile, adjusting to the needs of the customer and their specific circumstances.
Help! I Need To Develop New Business - Now What?
posted on 2011-03-24 12:06:13
If you are too busy developing business in current accounts to find time for new business development, here are suggestions for balancing both. Work all "A" business the same whether current or potential.
"The Essential Sales Skills curriculum is by far the most popular sales training program that The University has offered to the local business community. The feedback from students is terrific both in terms of content and instructors."
- Paul H., University of Wisconsin
"This training has changed my approach with customers. They aren't just clients, or a sale, or a referral, they are everyday people like each of us. I think I had it in my head before that since I was a floater, I didn't have the opportunity to connect with clients as much as those personal bankers stationed in one location. However, my new approach has, I think, really helped me to achieve a personal level with the customers. I know this because now when I visit a branch, the clients will chat with me and recognize me more so than they would have in the past."
- Bethany P., Personal Banker
![]() Sales Tip! |
Auditory customers learn by hearing. They look to the side when you ask them a question. |
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